PRIVACY POLICY

Last Updated: 10 July 2026

At PURVA VASTRA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from us.

By using our website and services, you agree to the practices described in this Privacy Policy.

INFORMATION WE COLLECT

We may collect the following information when you interact with PURVA VASTRA:

Personal Information Provided by You:

Name

Mobile number

Email address

Delivery address

Billing information

Order details

Payment details (processed securely through payment gateway providers)

Communication details when you contact our customer support team

Automatically Collected Information:

Device information

Browser details

IP address

Website usage information, such as pages visited and browsing activity

HOW WE USE YOUR INFORMATION

We may use your personal information for the following purposes:

Order Processing:

To process and deliver your orders.

To provide order confirmation, tracking details, and delivery updates.

To manage returns, exchanges, and refunds.

Customer Support:

To respond to your questions, requests, and complaints.

To provide assistance regarding your purchases.

Improving Our Services:

To improve our website, products, and customer experience.

To understand customer preferences and improve our offerings.

Security:

To prevent fraud, unauthorized transactions, and misuse of our services.

Marketing Communication:

To share updates, offers, discounts, and promotional information (only where permitted).

PAYMENT INFORMATION

All online payments are processed through secure third-party payment gateway providers.

PURVA VASTRA does not store your complete debit card, credit card, or banking details. Payment information is handled securely by authorized payment service providers.

COOKIES

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

Remember your preferences.

Improve website performance.

Understand customer behavior.

You may disable cookies through your browser settings; however, some website features may not function properly.

SHARING OF INFORMATION

We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers, including:

Delivery and courier partners for order fulfillment.

Payment gateway providers for secure payment processing.

Technology and website service providers.

Legal authorities when required by law.

DATA SECURITY

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

DATA RETENTION

We retain your personal information only for as long as necessary to:

Complete your orders.

Provide customer support.

Maintain business records.

Comply with applicable legal requirements.

YOUR RIGHTS

You may request to:

Access your personal information.

Correct inaccurate information.

Request deletion of your information (where applicable).

Stop receiving promotional communications.

To make such a request, please contact us using the details below.

CHILDREN'S PRIVACY

PURVA VASTRA does not knowingly collect personal information from children.

If you believe that a child has provided personal information, please contact us and we will take appropriate steps to remove such information.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

CONTACT US

If you have any questions or concerns regarding this Privacy Policy, please contact us:

PURVA VASTRA
Email: laxman.suhem@gmail.com
Phone: 7568156035

Thank you for trusting PURVA VASTRA. We value your privacy and are committed to protecting your information.